FREQUENTLY ASKED QUESTIONS

Question : What is the password for administrator ?
Answer : The pre-feeded user name and password for admin is "admino" in small case.

Question : Can we have live demo of software at our office ?
Answer : The cost of software is kept minimum possible in our online marketing campaign. Besides we don't have offices/representatives in all the cities. We have given the option to download the trial version of software and evaluate the same at your office. If it suits, you can order for the same from our website.

Question : How do we get the software ?
Answer : We have 3 types of payment options. Under advance cheque/DD, you have to send the payment in favour of "Webnet International" at our address. On clearance of cheque/DD we will send the software through courier to you. Incase of VPP, we will send the software through VPP to your address and you have to pay cash to the postman to get the parcel released.

Question : I'm always nervous about purchasing software. I've been burned before. How do I know you guys aren't just going to leave me hanging?
Answer : We know how you feel. This company is run by people just like you who have been in your position before. Many of the folks who have purchased our software felt that way at first before they realized they had found a gem. We are dedicated to providing superb support for this software. We have created a detailed support forum where you may post any questions you may have 24 hours a day. During normal business hours our support technicians answers within one hour and provide solutions for your problems.

Question : What is the minimum system requirement for the software.
Answer : Win 95 and above, 32 MB RAM.

Question : Whether the software can be customized according to our need ?
Answer : Yes, it can be customized. You have to tell us the changes.

Question : Confirm, whether it works on network sharing ?
Answer : No. The software works on single computer only.

Question : We are interested in this. Kindly let us know the procedures for ordering same.
Answer : You may order the software from our website or you may also confirm the same through E-Mail at sales@webnet-india.com.

Question : What about Service and support.
Answer : Online service available, response normally given in 1 hour via mail or telephone.